Fulfillment Policy & More

We want you to love what you ordered. If something isn’t right, we’ll work to make it right.

Eligibility for Refunds:

• Refunds are available for eligible items returned within 14 days of delivery.

• Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

• Digital goods, Lessons and other service based items, and final sale items are non-refundable.

How Refunds Are Issued:

• Refunds will be processed back to your original payment method within 5–10 business days after approval.

• Please note that processing times may vary depending on your bank or credit card provider.

We currently only offer digital delivery for products and downloads.

We understand that plans change. Here’s how to cancel:

Product Orders:

• Orders may be canceled within 12 hours of placement by contacting us at [your email here].

• After 12 hours, orders may have already been processed and shipped.

Subscriptions or Services:

• Subscription cancellations must be submitted at least 48 hours before the next billing cycle to avoid charges.

• Cancellations can be made via your account dashboard at any time or by contacting our support team.

• Please carefully read our separate policy for missed or canceled lessons.